Shipping policy
Order Processing
All orders are processed within 1β3 business days unless otherwise stated. Custom or personalised orders may require additional processing time.
Once your order has been shipped, you will receive a confirmation email with tracking details where applicable.
Shipping Timeframes
Estimated delivery times:
- Australia: 2β8 business days
- International: 7β21 business days
Please note that shipping times are estimates only and may vary due to carrier delays, customs processing, or peak periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Incorrect Shipping Information
Customers are responsible for ensuring shipping details are entered correctly at checkout. BOOSTUH is not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Parcels
If your parcel is significantly delayed or appears lost, please contact us and we will assist in lodging an enquiry with the shipping carrier.
BOOSTUH is not liable for delays caused by postal services, customs, weather events, or other circumstances outside our control.
Damaged Deliveries
If your order arrives damaged, please contact us within 7 days of delivery with photos of the packaging and product so we can assist with a resolution.
International Orders
International customers are responsible for any customs duties, taxes, or import fees charged by their country.